Contact Us

How to reach us: email or a ticket in Settings. Who runs the site, who takes your payment, refunds, bulk work and partnerships.

Last updated: 2026-11-12

This site is a browser-based AI voice studio: text to speech, AI voice changing, sound effects, video dubbing and transcription in one workbench. Here is how to reach us.

How to contact us

Email: support@vocaltwist.online for payments, refunds, accounts, bulk work and partnerships. Include the email you signed up with and the order number, if there is one, and we can help faster.
Tickets: signed in, open one under Settings → Tickets; replies appear on the same page.

Who runs this site

This site is run by Aaron, an independent developer, who also receives its payments. Card payments are processed by Stripe; Alipay payments go through a payment aggregator. Every order, either way, is listed under Payments in your account.

Payments and refunds

Prices and the new-user price are on the pricing page.
Your first order (the taster pack excluded) can be refunded in full within 7 days if you have used no more than 150 credits, and credits for failed generations come back automatically. The full rules are in the refund policy.

Bulk work, teams and integrations

Teams that need a lot of voiceover, voice changing or video dubbing: email us your rough monthly volume (characters or minutes of video), languages and how you deliver, and we will suggest a plan and a workflow. There is no public API yet; if you need one, email us what you would use it for.